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Brazil beat Italy's 1994 World Cup final in the USA - but playing in European soil could be a tougher prospect for the South Americans

Ed Murray urges Betfair to make listening to cricket punters a priority, before getting distracted by a nice little earner on the ever-reliable footie markets

Thank Freddie the cricket season has ended! I’ve felt hugely disappointed the last few months with Betfair’s cricket coverage. Too many mistakes have been made, and for the first time I’ve felt their willingness to listen to customers has been weak. Despite repeatedly asking them whether bets stood or were voided in twenty20 matches which are decided on a bowl-off, I was refused any straight answer. When you bet thousands of pounds per match, it’s good to know how it will be settled.

Betfair certainly didn’t know, as demonstrated by the inevitable bowl-off. They ran an inrunning market and the operators themselves had no idea if the result would stand or not (it didn’t, in the end).

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